[Resolved] Idea Cellular — Non delivery of 4g sim

Ipsita Money

from Sarai Mir, Uttar Pradesh

Address:	763001
Website:	www.ideacellular.com

Hi. On june 21 i have requested for 4g sim upgrade. My request id was 1-[protected]. I got a message dat said i ll get my sim wid in 22 hours... Bt it's days.. I haven't got any. Tell me what to do n whom to contact or where to contact to upgrade to 4g n give me one

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Sep 10, 2016

Complaint marked as Resolved

Verified Support

Jul 29, 2016

Idea Cellular Customer Care's response Dear Customer,

We regret the inconvenience caused. Please share your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular

Verified Support

Aug 06, 2016

Idea Cellular Customer Care's response Dear Customer,

We wish to affirm that your concern has been acknowledged and complaint for 4G SIM Delivery has been initiated by us, under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

Verified Support

Aug 10, 2016

Idea Cellular Customer Care's response Dear Customer,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular