Idea Cellular — not getting connection for a new sim - 12days

Address:Kozhikode, Kerala

Sir I purchased an Idea SIM (SIM No.[protected] and Mob No. [protected]) from NAJ Agencies, Idea 3G Shoppe Vatakara, Kozhikode Dist on 9th June 2015 (Tues Day). Till date I have not got any use with that SIM. I gave a complaint on[protected] to the appellate authority of idea. I got only a service request no (Q1-[protected]) from idea side. They (idea) are always lying, saying that they are tried to contact with me in [protected]. A network company never speaks this type of cheap messages. Actually I purchased that SIM for getting a connection other than your messages. Today I took a connection of AIRTEL within 2 hours time. Please bring back the certificates I have given and the amount I spend for this connection as early as possible. I am avoiding all other expenses. Dhanya T P 20/06/2015 [protected]
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Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

As per your telecon with our customer service associate on 21st June 2015, we wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

As per your telecon with our customer service associate on 23rd June 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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