[Resolved]  Idea Cellular — Not Getting Proper Speed On Net

Address:Anuppur, Madhya Pradesh

Dear Sir / Ma'm I use your network for data uses only since last two years, earlier i was on BSNL. I shifted to your network because it was good & fast at that time and i thought as the time passes and technology gets upgraded your system will also improve. BUT I WAS WRONG. As i was not getting proper speed, i complained to your customer care services and your executives suggested me to change my SIMCARD as per them my SIMCARDS were faulty. Even after changing simcards when no betterment was received in speed and i complained again they again suggested me to change my simcard. This is my fourth simcard i'm using and all were getting same speed. These are the nos.i used: 1. [protected] 2. [protected] 3. [protected] 4. [protected] Some response i got in between last one year when Mr.Harshit was here as T.S.M. he cared about these matters very attentively, he left your company & here is all the crap again . The actual problem is not in your mechanical system, its your " incompetent and lazy technical staff ", who acts like BSNL staff . Now i'm absolutely confirm that you people look good only on ADVERTISEMENTS, on reality you are only fooling your customer. Sandeep Agrawal Vill. Jamudi, Anuppur M.P. My Alternative No. [protected]
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Aug 14, 2020
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused to you. We have your contact details and we have noted your concern. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We regret the inconvenience caused to you. We wish to affirm that your concern has been acknowledged and complaint for GPRS has been initiated by us; under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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