Idea Cellular — not given promotional internet balance

Address:Meerut, Uttar Pradesh

a message and a voice call came form company that a recharge of 126 give 1GB 3G data having 375MB as main balance and remaning as promo balance but only main balance is give.When i call to customer care they decline to give promotional balance and said that your balance is in negative so you can't avail this promo balance but they did'nt give any information about this.
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Dear Customer,

We regret the inconvenience caused to you. Request you to reply us with your mobile no. and alternate contact number or else you can visit our website: http://www.ideacellular.com.

Thanks & Regards,
Customer Care, Idea Cellular

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