[Resolved] Idea Cellular — Not happy with Idea service ::: Balance deducted but not geeting recharge ammount of same. | |||
Hi, I have did recharge of Rs.70 yesterday at 11:21:35 through Idea online recharge service. Amount deducted from my account but not getting recharge balance . I have tried 3-4 times to contact customer care of Gujarat and dis-satisfied from their response . They have given me one number every time to call (121424) and its not working. Really really dis-satisfied from idea customer care and specially from Mr. Kalpesh Damor Gujrat customer care. My Recharge details are as below : Payment Details Transaction ID :BSMP[protected] Idea Number :[protected] Transaction date :[protected]:21:35 Amount : 70.00 Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear Customer,
We wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular
We wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,
We tried contacting you on your primary Idea number and alternate number but we couldn’t reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.
Thanks & Regards,
Customer Care, Idea Cellular
We tried contacting you on your primary Idea number and alternate number but we couldn’t reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.
Thanks & Regards,
Customer Care, Idea Cellular
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We regret the inconvenience caused to you. We have your contact details. We will get back to you shortly.
Thanks & Regards,
Customer Care, Idea Cellular