[Resolved] Idea Cellular — Not received bills of my postpaid number [protected] till dated and connection has been deactivated. | |
Dear Sir/Madam, I am having postpaid number [protected] for data use.At the time of taking connection I had paid rental for four months.I was not receiving any bill on my registered address and my registerd Email address [protected]@gmail.com till date.Once the number has been blocked in the month of April and I visited the centre in Golghar, Gorakhpur and paid bill for 2 months;howevever I used only it for one month as it has been blocked because i did not pay as i have not received the bill.I requested for bill on my email address but I did not received the bill till date and my number is not working since may 16.To add this i am receiving call for last one week to pay for three month however my number has been blocked and bill not received till date.Why should I pay If i have not received bill on time. Was this information helpful? | |
Aug 30, 2016 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Jul 30, 2016 Idea Cellular Customer Care's response Dear Customer, We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon. Thanks & Regards, Customer Care, Idea Cellular Verified Support Jul 30, 2016 Idea Cellular Customer Care's response Dear Customer, As per your telecon with our customer service associate on 30th July 2016, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline. Thanks & Regards, Customer Care, Idea Cellular | |
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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