Idea Cellular — Not received calls and messages from Airtel numbers | |||||
I have port my number [protected] from airtel Delhi to idea Delhi on 24.11.2015. From 26.11.2015 I am unable to receive calls from airtel nos. I had complained to idea CC and they said it will be resolved maximum on Monday 30.11.2015 at 10.06 AM. On 27.11.2015 i had recieved a call from idea and they ask one airtel number which couldnt connect me. I gave him a number [protected]. On 28.11.2015 when I check in my account section it was showing resolved but my problem is as it is. I immediately call idea customer care and they gave me a strange answer. They told me tha the airtel number which I had given to him was invalid, hence they had closed my call. Also the cc guy has told me that it will take 10-15 days to resolve this issue. I didn't expect this type o[censored]nofficial behavior from such big name like idea. This is very critical issue with me as my number is showing not valid to airtel customer. It has also huge financial loss for me as my number is unreachable to my customers. Please intervene and close this within given that. Regards Imtiyaz [protected] Was this information helpful? | |||||
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Idea Cellular customer support has been notified about the posted complaint. | |||||
 3 Comments | |||||
Comments
Dear Customer,
We wish to affirm that your concern has been acknowledged and complaint for call connectivity has been initiated by us, under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
We wish to affirm that your concern has been acknowledged and complaint for call connectivity has been initiated by us, under reference number C1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,
As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.
Thanks & Regards,
Customer Care, Idea Cellular