[Resolved]  Idea Cellular — Number barred without a reason.

Address:

Kollam, Kerala, 691574

My number was barred without any reason. I was on international roaming when this happened. When contacted idea from a different phone, i was a given a reason that there is a suddent spike in usage. My credit limit was 4350 and I used about 1137 Rs. I was constantly monitoring my usage since i was on IR. After contacting idea 5-6 times they said they will activate only if I pay Rs 1600 since my usage has gone beyond the limit. All of a sudden my credit limit got boosted from 4350 to 6000Rs and my usage shooted up to 4932Rs for a number which is barred and cannot be used at all. I paid the minimum amount they have asked for and still they are not unbarring my number. Made 10-15 calls to IDEA. Attaching screenshot from my idea app, after number got barred. We can easily identify my limit changes and fake bills.