Idea Cellular — online recharge is cheating me | |||
my Idea pre-paid number is[protected]. I had recharged my account on january 17 2015 with Rs 249 for 1 GB 3G data. I use an Idea care.ideacellular.com. 24 hours later the recharge is still not showing in my account and though I have sent a number of emails to Idea customer care there is still no response and I am unable to use the Idea 3g dat. the recharge is also not showing in the recharge history when I log in to My account on the Idea web site. My credit card already shows the debit. I need the recharge benefits to be made available immediately Was this information helpful? | |||
Idea Cellular customer support has been notified about the posted complaint. | |||
3 Comments | |||
Comments
Dear Customer,
We wish to affirm that your concern has been acknowledged and your complaint for recharge has been initiated by us, under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
We wish to affirm that your concern has been acknowledged and your complaint for recharge has been initiated by us, under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,
We wish to inform you that refund will get initiated to bank a/c within 8 working days from the date of recharge so request you to check with the bank. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
We wish to inform you that refund will get initiated to bank a/c within 8 working days from the date of recharge so request you to check with the bank. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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We regret the inconvenience caused. We have your contact details. We will get back to you shortly.
Thanks & Regards,
Customer Care, Idea Cellular