[Resolved]  Idea Cellular — Online recharge issue

Dear Sir, Last week I made an Idea cellular online mobile recharge through my internet banking an amount of 150 /- to idea mobile [protected] .it is deducted from my account unfortunately recharge was not successful yet. .So kindly let me know your feed back regarding this issue.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Dec 17, 2015
Complaint marked as Resolved 
Company resolved already Company resolved already Company resolved already Company resolved already Company resolved already Company resolved already Company resolved already Company resolved already Company resolved already Company resolved already Company resolved already Company resolved already Company resolved already Company resolved already Company resolved already Company resolved already
Idea Cellular customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We regret the inconvenience caused to you. We have your contact details. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

As per your telecon with our customer service associate on 4th December 2014, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Please contact me over email with proper solution : [protected]@gmail.com / [protected]
The above complaint is still not resolved. So i request you to give the Idea cellular higher official email IDs for complaining. No response from Customer care and Appellate authority Kerala.
Thank god!!! After email fight they re credited me the Amount..
Hello,

On 21st May i recharged my Mobile [protected] with Rs 100 (Online Recharge through Net banking from Idea website ) but the Balance not credited into my Mobile, Kindly check and credit balance, below is the details of recharge .
Transaction ID : D[protected]
Mobile No. [protected]
Transaction Date : 21:05:2015 11:02am
Amount : Rs 100

Regards:
Ranjeet
Alternate No. [protected]
[protected]@gmail.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information