Idea Cellular — Over billing and services activated without any information. | |||||
Res/sir, i recently took a new idea postpaid connection, but idea is over billing me, without any information two servieces maydala deals packs and astro seva each 45+45=90 rs started.After conforming to idea customer care service they told that some button clicked by you.But i guaranty that not a single time i pressed wrong button.Even they charges me for that service after closing one time, another time also charged.Another 679 rupees charged for ' charges on data pack pro ration' even deducting data pack services also.As my monthly rental is only149 rupees they billed me amount of 1167 rs without any cause my account no. :[protected] mr. Valmik baban bachhav mobile no.[protected] mobile no. : [protected] bill number : [protected] bill period- 27-oct-2015 26-nov-2015 Was this information helpful? | |||||
Idea Cellular customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
Dear Customer,
We tried contacting you on your Idea number but we couldn’t reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.
Thanks & Regards,
Customer Care Idea Cellular
We tried contacting you on your Idea number but we couldn’t reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.
Thanks & Regards,
Customer Care Idea Cellular
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We regret the inconvenience caused to you. We have your contact details and we have noted your concern. We will get back to you soon.
Thanks & Regards,
Customer Care, Idea Cellular