I am having a post paid connection of idea cellularand the company has charged me vas charges for two months i.E.Feb, 2016 and march 2016 in my bill without any reason as i had not made any request for for vas services.I had requested several times to the company representatives by sending various mails and also on phone with customer care. But no response from the company.
My refund is rs.344/- from the company which they had charged without any reason.
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Idea Cellular customer support has been notified about the posted complaint.
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We regret the inconvenience caused. Please share your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.
Thanks & Regards,
Customer Care, Idea Cellular