Idea Cellular — Paper bill not received

Dear Customer,

We understand your concern and regret the inconvenience. We have your contact details. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular

As per resolution idea company sending me duplicate bill which they generate today

But i want to know where is my original bill which was generated on 25th date
And i was also get messaged that your bill is dispatched so where is that paper bill

I dont want duplicate bill
As i say that i want my original bill they said we will send you duplicate bill


So as i dont want duplicate bill
And i was get to bill in 7 days thats i did not get i will not paying any amount of bill

This same i also talked to idea company
And they are giving me warning that i[censored] will not pay bill your connection will be deactivated

So you do work like this ?
You not delivered bill to me in 7 days so why i pay you money
I[censored] late for bill delivery then thats idea company problem
So i m not going to pay any bill amount


If idea company will force me to pay bill
I will case on it

Ha ha ha
What a joke

I got messaged from idea company that your bill is delivered to you at billed address
And saying to pay the bill

When i did not get any paper bill at my home
Or no one collect it from my home members


So how is it possible to that bill is delivered ??

As i talked with your person
Your company sending me duplicate bill which has been created today (6th may)

But i never request for duplicate bill

I want to know where is my orignal bill
Which has been generated on 25th date and has been dispatched
Then why i did not get bill in 7 days
Even i wait 2 days more but nothings happen

Today 10th day
But still no get delivery


So now i will not pay amount of bill which still not delivered to me
And this same thing i talked with idea person
And he is agree with my word
So now i am not going to pay amount of this bill

Dear Customer,

As per your telecon with our customer service associate on 9th May 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

I still not get any paper bill and idea company forecing me to pay the money !!!

Why i pay the money while i still not get any paper bill ??

Company saying to pay bill before due date Otherwise i have to pay 50rs more charge for late payment


But why idea company forceing me to pay bill

While i did not get any paper bill
I m not paying because i did not get paper bill
If i late to payment then its idea company problem because they do not give me delivery of bill

Then why idea company forecing me to pay money before due and why they take charge of due while i did not get bill?????


If we delayed in pay to bill you will charge to customer 50rs

And you are still not give me paper bill
So for late bill delivery why there is no charge for u
Why you dont give any rewards or something for your customers ??
Why ??