Idea Cellular — Pathetic Network & Customer Care

Address:Mumbai City, Maharashtra

I took a Idea corporate number for the Dongle that I had. But bcoz of pathetic network coverage from 1st month itself I could not use it. I tried using the same number on my mobile & the problem remained.. I called the customer care asking for help and I got a reply saying "Aap network area mein aayiye madam". I stopped making payment for this number. So then their customer Service started calling for recovery & was yelling using foul language. When i told them about the network issues, they asked me to contact Idea. Now it seems this Idea has filed a civil suite against me... First of all, a faltu network, mannerless customer service, & now this case.. What AUDACITY!! Instead of spending on advertisements, why cant they increase their network towers??
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Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused to you. Please reply with your Idea Netsetter / Mobile number and the alternate contact number for further assistance. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular

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