Idea Cellular — Payment deducted but data card not recharged | |||
Datacard No. [protected] It was recharged on 06.02.19 through Paytm.com with Rs. 249/- but still no service/data has been received. I contacted paytm.com who confirms that it was successfuly recharged. Below is email received from paytm.:- Regards, Arvind Sinha Thanks for contacting us. We reviewed this with Idea and they have confirmed that mobile number [protected] has been successfully recharged with INR. 249. You may speak with your operator at their customer care, using the gateway reference number[protected]E4406859. if your recharge is still pending. Hope this helps. Thanks and regards Paytm Care Was this information helpful? | |||
Idea Cellular customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Customer,
We tried contacting you on your Idea number but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.
Thanks & Regards,
Customer Care, Idea Cellular
We tried contacting you on your Idea number but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.
Thanks & Regards,
Customer Care, Idea Cellular
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.
Thanks & Regards,
Customer Care, Idea Cellular