Idea Cellular — Payment deducted but Recharge not done

faizan1201

from Mohali, Punjab

Address:

Kanpur, Uttar Pradesh

I make a payment online through idea website for recharge data 3g of rupee 95 via net baking but recharge not done and account debited with 95 message flash in idea website recharge done successfully and transaction id is DALB[protected] i have contact to customer care also but they told we can not lodge your complain .plaeae resolve this other wise i will change port with idea mobile no [protected]

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Idea Cellular Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Customer,

We regret the inconvenience. Your contact details are with us and we will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Bengaluru, Karnataka

Verified Support

Dear Customer,

As per your telecon with our customer service associate on 7th July 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular