Idea Cellular — Payment related | |||
Dear Sir/Madam, I m Wajid Bagban & I m postpaid customer of Idea cellular. My mobile number is [protected]. Company charged me unnecessary 250 rs for dialer tone activation. I complaint many times to idea customer care but they happy to charged me and as well as deactivated dialer tone to my number. Was this information helpful? | |||
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Idea Cellular customer support has been notified about the posted complaint. | |||
 5 Comments | |||
Comments
Dear Customer,
We wish to inform you that we have thoroughly checked your Idea account details and we are unable to found any wrong billing from your Idea account. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
We wish to inform you that we have thoroughly checked your Idea account details and we are unable to found any wrong billing from your Idea account. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
You charged unnecessary 250 rs for dialer tone activation.I m not satisfied for your service.
Dear Customer,
We have thoroughly checked your Idea account details and it is found that the charges are levied correctly in your bill towards VAS as per plan assigned. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
We have thoroughly checked your Idea account details and it is found that the charges are levied correctly in your bill towards VAS as per plan assigned. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
Sir,
I again said I m not satisfied with your service and customer care feedback, company deactivated my one year VAS service in a day, But charged for whole one year.I m also customer o[censored]ninor but company not charged unnecessary any else.
I again said I m not satisfied with your service and customer care feedback, company deactivated my one year VAS service in a day, But charged for whole one year.I m also customer o[censored]ninor but company not charged unnecessary any else.
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We regret the inconvenience caused. We have your contact details. We will get back to you shortly.
Thanks & Regards,
Customer Care, Idea Cellular