[Resolved]  Idea Cellular — Plan cancel to call customer care but no response given me

Address:400701
Website:idea cellular

My mobile No is [protected] . I just check plan dial the number and plan is activate of rs 49/- of local call tariff. But i early morning Recharge of 68/- Rs is 90 days for local and Std plan. i immediate to call center pls cancel this plan and refund amount but he told me is not possible to cancel. if any plan is mobile to activate in 1 alert sms given me customer is ready to reply yes or No. If customer said pls cancel this plan so immediate the cancel plan,

Mobile No: [protected]
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Dec 24, 2016
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Nov 23, 2016
Idea Cellular Customer Care's response
Hi,

We understand your concern and regret the inconvenience. We have your contact details. We will get back to you soon.

Regards,
Tudor
Verified Support
Nov 23, 2016
Idea Cellular Customer Care's response
Hi Pravesh,

As per your telecon with our customer service associate on 23rd November 2016, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Esther
Complaint comments 

Comments

Convey my regards to the call details of my prepaid cell. [protected] for the month of October 2016 to November 2016 in my Id [protected]@gmail.com
Idea Cellular Customer Care's response, Nov 24, 2016
Verified Support
Hi Pooja,

Call details require validation of your details. Thus, we request you to contact customer care by dialing 12345 from your Idea mobile or write to email desk at [email protected]. You can also visit our website, www.ideacellular.com.

Regards,
Esther
Hey idea supporter plz my complane solve plz my village name (( juna DIVA .my city ANKLESHWAR plz my network singnel problem solve kijiye baar baar phone disconect ho jata hai sir mene kai baar idea cellluer me bola hai lekin koi reply nai hai plz help plz
Idea Cellular Customer Care's response, Nov 24, 2016
Verified Support
Hi Mohmedsejad,

We regret the inconvenience. Please provide your Idea mobile number and alternate contact number so that we can assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Regards,
Esther
Hi Pravesh, same cheating has been done with me. I also place a similar complaint on this website. Idea cheat people just call you and mark the complain as resolved.

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