[Resolved]  Idea Cellular — Poor Network Coverage and Call Drops

Address:

Hyderabad, Andhra Pradesh

Hi, This is ABDUL SAMAD I am very much disappointed with service provided by IDEA CELLULAR Nearly From 45-50 days i am facing very poor Network Coverage in our colony indoor as well as outdoor and also call drops(when i am in between a call i am listening the conversation of other people and disturbing voice too). I have also changed the handset thinking the problem is of my handset but the problem is continuing with other handsets too.I made complaint regarding this in 'PAVAN COMMUNICATIONS'(8-1-293/76, Dwarkanagar Colony, Opp: Oasis School, Sheikpet, Hyderabad 500008) Couple of times but there was no positive response from them more over when i changed my handset to iphone 4s i was in need of micro sim so i requested in the idea store they gave me a response that we are not having micro sim cards and i have to pay a fee of 200/-rs for changing my sim card to 64k from 32k including sim cutting charges. If the sim cards are updated by the service provider it is their duty to change them Free Of Cost for their Customers as AIRCEL is doing. I am very much Impressed by the AIRCEL Service for their Attractive Offers and Good Coverage in our Area. I am unable to make a call to customer care 121 for lodging a complaint regarding this your IVR system is not giving any option for talking to customer care.. The Above said Issues are not Particularly for me it is for All who are residing near our Locality. I am providing the phone no's of the Persons who are Facing the same issues in this some people are my relatives.. 1)+91-[protected] my no 2)+91-[protected] 3)+91-[protected] 4)+91-[protected] 5)+91-[protected] 6)+91-[protected] 7)+91-[protected] [protected]----- If any concern person of Idea Cellular is reading this Issues please respond via mail and If Possible Please SOLVE the Issues or send this mail to concern Department...This is a Humble Request From My Side. Abdul Samad 9-4-61/131 Meraj Colony, Tolichowki. Hyderabad 500008 Telengana State