[Resolved]  Idea Cellular — POOR SERVICE AND NO REFUND OF MONEY

Address:

Pune, Maharashtra

My name is Suhas Nimbargi and my idea no is [protected] On 6 Oct 2014 I put request for international calling facility activation (ISD). That time I paid 1000 Rs through online payment and called customer care to active the facility. That time customer care representative told me that it will active in 2hr. But after 4 days also it is not activated. Every day I am calling to customer care and he is saying it will be activated today but within 4 days it is not activated. So after lot of frustration I took my request back and put request to refund my money on 10 Oct 2014 but nothing is happen on that request also. Several time I asked for money refund or adjustment but till the date it is not done. Now scenario is my phone is disconnected from 21/11/2014 because of no payment I don’t understand if no payment then where is my 1000Rs. Whenever I called Customer care he is taking my complain but action is zero. In fact I visited my idea store also but everyone is useless . I don’t think so anybody is responsibly work in idea. Last 1 -2 months not single request of mine get fulfilled .