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Idea Cellular

[Resolved]  Idea Cellular — Poor Services

Address:Chennai, Tamil Nadu

Hi, I have idea mobile number [protected] .On dated 27-02-15 company deduct Rs. 39+39 for smart pack and we have received sms mentioned below for reference: (Thank you for Recharging with Whats App Pack Rc39) but this pack not activated. I will call to customer care but he told me that recharge activated for other pack. And same problem, On dated 28-02-15 they Deducted Rs.26, for instead of 124 Pack. When i call to company they did't give me satisfactory answer. please revert me asap.
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Apr 7, 2023
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
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Comments

Dear Customer,

We regret the inconvenience caused to you. We have your contact details. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Dear Customer,

We have thoroughly checked your Idea account details and it is found that the charges applied to you are correct as per the GPRS and VAS plan assigned. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Reply

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