Idea Cellular — Ported from vodafone but Not able to active

Gokul Kethamreddy

from Bengaluru, Karnataka

Address:

Nellore, Andhra Pradesh

I ported my mobile number [protected] from Vodafone AP to IDEA AP. Porting was successful but Idea service not activated. Idea sent a message stating that call 59059 to activate but I am unable to reach that number. Itried calling Idea customer care but they are saying call 59059. I told them I am unable to make call even then they are saying call 59059 to activate. I even sent mail to Idea care but there is response.

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Comments

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret the inconvenience caused to you. Please provide us your alternate number & inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care Idea Cellular

Gokul Kethamreddy

from Bengaluru, Karnataka

My Issue is not resolved my alternative contact number is +91-[protected].

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We tried contacting you on your alternate number but we couldn’t reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care, Idea Cellular

Gokul Kethamreddy

from Bengaluru, Karnataka

Please try to call at 3:00PM to 5:00PM

Gokul Kethamreddy

from Bengaluru, Karnataka

While calling please use +91 before my alternative number