[Resolved] Idea Cellular — Porting happened sim card not delivered | |||||
Hi, This is vijaysagar having the mobile number [protected] ported from vodafone to idea. I am asking to send the sim card from the day one to the abhishek (Mobile number:[protected] who is contact with me, . But finally the some how after the 20 days the porting happened and vodafone sim card got decativated on saturday night 11:20 pm, from that time i am unable to contact and it affected my daily routines a lot. When i made a call on sunday morning she said that will send by monday morning and when i asked how can ypu people do like this, the respinse is not good. The lady named abhishek is most irresposible and she commited that by today means 02nd may 2016 will send by 05:00 pm. When i made a call she is keep on diconnecting the call and telling that i am in meeting. When she is in meeting how the mobile will come continues engagage. Morning she said that with 10 minutes i will give call back after that she didn't given call back. When i asked to transfer the call she is telling that i am the senior here, if seniors it self like these what about other employees. Some one plaese guide me how to give complaint to trai as they mentally tourched for 2 days without giving any proper reply. Due to this issue i am unable to pay creditcard bill as otp will come to given [protected]. If you want to contact pls contact on my friend number i.E. [protected]. I want this issue need to be solved asap. Today is tuesday still i have recevied the sim card. The lady named abhishek is not lifting the call and latha her phone is switchoff the person names satish always telling that abishe is meeting with latha. Was this information helpful? | |||||
Sep 18, 2016 Complaint marked as Resolved Verified Support May 13, 2016 Idea Cellular Customer Care's response Dear Customer, As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline. Thanks & Regards, Customer Care, Idea Cellular | |||||
2 Comments | |||||
Comments
Dear Customer,
We wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular
We wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.
Thanks & Regards,
Customer Care, Idea Cellular