[Resolved]  Idea Cellular — Porting Request Rejected and Showroom people beat me up

Address:

Vadodara, Gujarat

Dear Sir/Ma'am, I made a porting request at the Idea Showroom located at Dandia Bazar, Vadodara, Gujarat some 3 weeks before. I wanted to port my current Reliance GSM number. It was informed to me that your card will be activated in 8 days. I called the Idea care number when my Idea Sim was not activated even after 15 days of application. The customer care representative on the telephone informed me that may be your request would have been rejected as your usage in previous years is low and further information will be available at the Showroom Last saturday I went to the Idea Showroom to get further information. Firstly, they were not at all responding to me properly. When asked they were telling without any attention that you will have to apply again. Your qualifying days have passed. I then told them to return my documents submitted to them for making my application. For which also, they were not replying properly and ignoring me. As a trick to grab their attention, I picked up their phone from which they recharge (must be costing not more than INR 800/-) and told them give me my papers and take this phone back and I started moving out. What followed up was not at all expected by me. All the Showroom attendents rushed at me started snathing the phone and my personal phone as well. Few people beated me up and broke my glasses. Did not expect such a behaviour. Kindly do the needful so that no other consumer gets such treatment from them. I also want my documents back and the cost of my broken glasses. Best Regards, Hasnain