Idea Cellular — Post paid to prepaid migration

Idea Cellular — Post paid to prepaid migration

A Anoop Madathil from Mumbai, Maharashtra

I submit request to migrate post paid to pre paid as the confirmation from Idea call center that it will took only 1 hr down time.I submitted my documents in Idea show room Vallathol, kakkanad, Kochi, Kerala on 10/10/2014 my idea post paid connection disconnected on 13/10/2014 and i call idea call center several times didn't get any response... Was this information helpful? No (0) Yes (0)
Idea Cellular customer support has been notified about the posted complaint. Oct 16, 2014 Updated by Anoop Madathil I submit request to migrate post paid to pre paid([protected]) as the confirmation from Idea call center that it will took only 1 hr down time.I submitted my documents in Idea show room Vallathol Junction, Kakkanad, Kochi, Kerala on 10/10/2014 my idea post paid connection disconnected on 13/10/2014 and i call idea call center several times didn't get any response they request me contact idea show room. Visited idea show room on 16/10/2014, they are saying that it will take again 3 more days to complete the process. Due to this i had a big loss in my businesses...I waiting for your fat response Anoop.p Kochi
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Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We apologize for the inconvenience caused to you. We have noted your concern. We will get in touch with you soon.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret the inconvenience caused to you. We request you to dial 59059 for tele-verification process & verify your details to activate your idea number. For further assistance, please contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular