Idea Cellular — Postpaid to prepaid change, irresponsible people

Address:	625016
Website:	www.ideacellular.com

Hi i'm Kasinathan, I tried to change my no from postpaid to prepaid the showroom people told me that we won’t change the no to prepaid if it is not more than 6 month of purchase and mine is 4 month old, (my company gave me a new postpaid number so I don’t need this one, so I tried to change) But when I call the customer care they told me that there is no time rules to change it is upon to the customer, the Showroom People told that this rule is made by their owner so now idea showroom owner can create rules.. I went to showroom for many days from starting of this month, At Last After many complaints they agreed to change my no to prepaid and again they said system problem for two days, again they won’t work above 6.00 PM, So I took a leave from my office to resolve problem is the customer care is work for us or we have to get an appointment for IDEA’s Mistake, Both the customer care and showroom people are giving false information and also TOO RUDE….

At past Tuesday my IDEA Postpaid Connection Was barred and still my prepaid number is not activated, I went to showroom no response and the asked me to wait 1 more day (Tuesday, Wednesday, Friday ) Did IDEA Need 3 days to Activate a sim card, Also I tried to call customer care they don’t have information about my Number because they say it was a still with postpaid division

IDEA IS THE WORST NETWORK I HAVE SEEN……
I ll Never go for IDEA in My Life Time And I ll Suggest My Friends And Family That IDEA IS OF IRRESPONSIBLE NETWORK

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