[Resolved]  Idea Cellular — Postpaid to prepaid Migration not done after taking 4 times Request in From Idea Office C1-[protected]

Address:Gautam Buddh Nagar, Uttar Pradesh

Hi Sir After making my 4 the request (C1-[protected] ) for post paid to prepaid migration of my number [protected] at least post paid network is gone but in prepaid also network is not there. When i have contacted to post paid customer care the said we have closed this number for always means the have done migration and please contact to idea office. When i have visited to idea office they said they number is yet not migrated to prepaid it is still in post paid. Then i have contacted to prepaid customer care and their supervisor they said there this number is still not prepaid it is still post paid. Now what i do. My Contact number [protected]
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Complaint marked as Resolved 
After all my number 9718278717 is successfully migrated to Prepaid after doing 4 time requests. After all my number 9718278717 is successfully migrated to Prepaid after doing 4 time requests.
Idea Cellular customer support has been notified about the posted complaint.
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Comments

Dear Customer,

We regret the inconvenience caused to you. We have your contact details. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

As per your telecon with our customer service associate on 2nd March 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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