[Resolved]  Idea Cellular — Prepaid SIM activation

Address:Chennai, Tamil Nadu

My name is Padmanabha Iyer. About 3 weeks ago, I had purchased an IDEA PREPAID SIM CARD for Rs.100/- and was told that it comes with 1.5 GB data and 100 min free calling for free. I had submitted all required documents for proof. I was informed that the SIM would be activated in 24 hours. But even after that time it was not activated. When I contacted customer support, there was no proper response for the problem. I am waiting so long for the prepaid SIM activation. I kindly request you to activate my SIM card along with the free 1.5 GB data usage and free 100 min of call for which I paid a sum of Rs.100/-. The required details of my SIM card as seen in package are as follows: Mob No.[protected] SIM No.[protected] Please do send a positive reply to my message as early as possible. Here is my current contact number: "[protected]". Thanking you, Padmanabha Iyer.
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Aug 14, 2020
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We apologize for the inconvenience caused to you. As per your telecon with our customer service associate on 18th November 2014, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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