Idea Cellular — Prepaid sim is not working in international roaming (Usa)

ankurgupta19

Address:	Meerut, Uttar Pradesh, 250004
Website:	www.ideacellular.com

I have a prepaid ([protected]) sim of Idea. I am in USA right now. My sim has been lost signals. I am connecting to Idea since 31st Jan. Idea registered my complaint and closed every time by mention that customer is not contacted.

Second time I gave them mu email id and asked to mail me if I am not available on call. But second time again they closed my complaint with out sending me any mail.

I am still trying to get the solution. They are not contacting me by phone and mail.
I am totally disappointed by Idea services.

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Comments

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We regret the inconvenience caused please provide us your alternate number & inform us the convenient date & time to contact.

Thanks & Regards,
Customer Care, Idea Cellular

ankurgupta19

Please contact me through my mail.
gupta.ankur.[protected]@gmail.com

Idea Cellular Customer Care

from Bengaluru, Karnataka

Verified Support

Dear customer,

You can write to our email desk at [protected]@idea.adityabirla.com for any queries. For further assistance, you can also visit our website: www.ideacellular.com.

Thanks & Regards,
Customer Care, Idea Cellular

Raj Inamdar

lol... I am facing the same issue.. one year later after your complaint, nothing has changed!