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Dear Customer,
We regret the inconvenience caused to you. We have your contact details. We will get back to you shortly.
Thanks & Regards,
Customer Care, Idea Cellular
We regret the inconvenience caused to you. We have your contact details. We will get back to you shortly.
Thanks & Regards,
Customer Care, Idea Cellular
Thanks for the callback.
I am not satisfied with the response. Person admitted and felt sorry because it is the company fault that they called me to change my plan in middle of month and does not told me that when I change plan in middle of month, The net usage is converted to huge proration charges.
Just tell me this... If you know that there are huge proration charges on data usage Why do you even call in middle of month to change plan??? Stop playing these tricks... Now i have to convert to prepaid, Neither you accept to revert the charges. Its fine... I am very very disappointed. You do not steal from riches because they will get you. You can only steal from us middle class people who spend all their day sweating working returning home at 9 PM. Its the ending of month and you dropped a big amount on my head.
Shame!!!
I am not satisfied with the response. Person admitted and felt sorry because it is the company fault that they called me to change my plan in middle of month and does not told me that when I change plan in middle of month, The net usage is converted to huge proration charges.
Just tell me this... If you know that there are huge proration charges on data usage Why do you even call in middle of month to change plan??? Stop playing these tricks... Now i have to convert to prepaid, Neither you accept to revert the charges. Its fine... I am very very disappointed. You do not steal from riches because they will get you. You can only steal from us middle class people who spend all their day sweating working returning home at 9 PM. Its the ending of month and you dropped a big amount on my head.
Shame!!!
Dear Customer,
As per your telecon with our customer service associate on 24th Aug 2015, we have thoroughly checked Idea account details and it is found that the charges levied in your bill towards GPRS are correct as per plan assigned. For further assistance, kindly contact Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 24th Aug 2015, we have thoroughly checked Idea account details and it is found that the charges levied in your bill towards GPRS are correct as per plan assigned. For further assistance, kindly contact Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
Yes, they are correct thank you.
I asked a question: Reply to that!!!
Why your guys called me to change plan in the middle of month if they know data usage is converted to proration charges!!!
I asked a question: Reply to that!!!
Why your guys called me to change plan in the middle of month if they know data usage is converted to proration charges!!!
Dear Customer,
As per your telecon with our customer service associate on 25th Aug 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 25th Aug 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
You people never admit your mistake. Wont make any difference.
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