Idea Cellular — Recharge issue

Address:

Deoria, Uttar Pradesh

I recharged my idea Maharashtra zone prepaid number for rs 29 twice in which i should have got 120 mb 2g data for 4 days which was showing on there 121 info...instead sum other std rate cutter pack got activated I tried contacting there customer service dept for which I had to pay as I am in roaming circle...I tried several number but sum guy would say it was a post paid dept and I needed to call prepaid dept and sum told me to call to Maharashtra circle.One call led to another without the issue being resolved...I did my recharge through freecharge and I don't know who I should blame idea or free charge but certainly the only one at loss here is me... Am very much disappointed... Very bad customer experience