[Resolved] Idea Cellular — Recharged 249 but didn't get offered data | |||
Today i recharged my no [protected] with 249 rupees but i only get 2.5 gb data instead of 4gb. my mobile is 4g enabled & my sim is 4g. i checked my data balance by dialing *125#. i have taken a screenshot of the offer & i am sharing it. please help idea is causing so much problems they are just trying to rob us by giving fake offers. this is last time i em complaining next i will port to other network. please help me... Was this information helpful? | |||
Dec 6, 2016 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Oct 20, 2016 Idea Cellular Customer Care's response Hi Jitendraa, We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly. Regards, Esther Verified Support Oct 20, 2016 Idea Cellular Customer Care's response Hi Jitendraa, As per your telecon with our customer service associate on 20th October 2016, you can write to our email desk at [protected]@idea.adityabirla.com for any queries. For further assistance, you can also visit our website: www.ideacellular.com. Regards, Yogesh Verified Support Oct 22, 2016 Idea Cellular Customer Care's response Hi Jitendraa, As per your telecon with our customer service associate on 22nd October 2016, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest. Regards, Yogesh Verified Support Nov 05, 2016 Idea Cellular Customer Care's response Hi Jitendraa, As per your recent telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline. Regards, Yogesh | |||
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