[Resolved]  Idea Cellular — Recharged 249 but didn't get offered data

Website:idea.adityabirla.com

Today i recharged my no [protected] with 249 rupees but i only get 2.5 gb data instead of 4gb. my mobile is 4g enabled & my sim is 4g. i checked my data balance by dialing *125#. i have taken a screenshot of the offer & i am sharing it. please help idea is causing so much problems they are just trying to rob us by giving fake offers. this is last time i em complaining next i will port to other network. please help me...
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Dec 6, 2016
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Oct 20, 2016
Idea Cellular Customer Care's response
Hi Jitendraa,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Regards,
Esther
Verified Support
Oct 20, 2016
Idea Cellular Customer Care's response
Hi Jitendraa,

As per your telecon with our customer service associate on 20th October 2016, you can write to our email desk at [protected]@idea.adityabirla.com for any queries. For further assistance, you can also visit our website: www.ideacellular.com.

Regards,
Yogesh
Oct 21, 2016
Updated by jitendraa ojha
After I got call from customer care i mailed you every detail & screenshots yesterday as asked by customer care so please give me response.
Verified Support
Oct 22, 2016
Idea Cellular Customer Care's response
Hi Jitendraa,

As per your telecon with our customer service associate on 22nd October 2016, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.

Regards,
Yogesh
Oct 26, 2016
Updated by jitendraa ojha
When will I get response
Oct 26, 2016
Updated by jitendraa ojha
You can call me on [protected] because I am in roaming...
Oct 28, 2016
Updated by jitendraa ojha
2 days ago I got call from customer care they told me that my complaint will be actioned by 27/10 but I didn't get any data or confirmation call please give me respose
Verified Support
Nov 05, 2016
Idea Cellular Customer Care's response
Hi Jitendraa,

As per your recent telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Yogesh
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