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Idea Cellular

Idea Cellular — refund

Address:Bangalore, Karnataka

Dear sir, I would like to inform you that i have used idea postpaid connection last 6 month after that i have submitted my connection and all unpaid bill. My phone number is [protected]. In that time customer care executive told me my deposit money will be provide by cheque form the idea cellular company. but still now i will not get any cheque form the company side. please look into this matter as soon as possible and resolve my problem. Thanking you Sandeep ([protected])
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Comments

Dear Customer,

We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Dear Customer,

We tried contacting you on your Idea number but we couldn’t reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Dear Team,


I have already disconnection Mob. No. [protected]. We are all ready waiting for refund from 3 to 4 Months. Please refund urgently my security money as per your terms and conditions. Another we are going to Consumer Court for refund request and your complain. You are requested solve my problem is earliest. I have already sent 3-4 mail to IDEA Cellular but IDEA Cellular not satisfied answer giving to me.


Regards,


Jitendra Kumar Meena
Mob. No. [protected]
Address : H.No. H-8, Ujjawal Vihar,
Borkhera, Near Arihant College,
Kota (Raj.) - 324001
Reply
Today I recharged in my idea no [protected] for Rs.445/- but after submission for payment my mobile net hanged up with error showed no connection and i didnt receive debit message for credit card transaction nor in my mobile no.thus i thought it was not successful.so i recharged another Rs.445/- for the same pack. after some time i got two debit advise for Rs.445/-.
I seek the help of your customer executive for rectification and refund of Rs445/-.but they took 25 minutes to say that they unable the refund.
How could you take charge for the same pack for same value which is wrongly done by an innocent customer ???

I want my Rs.445/- refunded.Its not my mistake.It was wrongly happened.Its not a case of refund of Rs.445/- but its customer grievance who is using your services for years. You are running a well reputed company not for taking wrong
charge from your customer.

Regards
Mahesh Kumar Singh
Reply

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