Idea Cellular — Regarding 2g speed in mobile

Hardik Chopda

Address:

Rajkot, Gujarat, 360005

I have recharged with 199 unlimited 2G plan.though I have not used more then 1.25 GB, still your net 2 G speed is very slow. I have talk with your customers Care executive he also not give proper reply and behave rudely. If this type of behaviour done to customer then I will sure portable my number to other cellular company. Kindly solve my problem.

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Comments

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We understand your concern and regret the inconvenience. We are unable to investigate the issue without your contact details. We request you to provide your contact details. You can also visit our website,
www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular

sushal singh

from Delhi, Delhi

My mobile number is [protected]

Nancy Narang

from Mumbai, Maharashtra

Idea charge me rs 200 for dialer tone which i never request to set. i called to custmor care they told they set it after my consent. but i never called them or sms them to set a dialer tone. even they refused to register complaint. after 2 days when i came to know abot the service i stopped the service