[Resolved] Idea Cellular — Regarding inconvenience to me when i was out of town.

Ujjwalaagrwal

from Patna, Bihar

Address:

Moradabad, Uttar Pradesh, 244001

I was out for 4 days and i regularly called d executive to update my details as my internet was not working.
I told them to send me d new internet settings but they didn't took care.
Also they didn't picked my phone when i called to tell the abut it. Approx. 20 times

Was very inconvenient for me without net to travel instead i had to buy a new jio connection because of idea.

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Sep 17, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Aug 17, 2016

Idea Cellular Customer Care's response Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Verified Support

Aug 17, 2016

Idea Cellular Customer Care's response Hi Ujjwal,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Viral