Idea Cellular — REGARDING NON CLEARANCE OF PORTABLE REQUEST AND NO RESPONSE FROM IDEA CUSTOMERCARE & IDEA GALLARY CENTRE - JALNA

Address:Jalna, Maharashtra

Dear Sir, I am an idea user from last 4 years as postpaid customer mobile no. [protected] Ashwin Agrawal Jalna - 431203 Maharashtra Its a really very bad experience from idea for service and customer response. I gave portable request from idea to BSNL from February but till today idea company not giving clearance to poratable. My account status have rs. 750 as deposited amount and i paid rs. 550 as advance money for dues clearance. Every time i calling to customer care at 198 and 12345 no response is giving and telling you will get a call in 1 hour and your get a solution with in 1 hour from our mnc team to solve you problem but no call is coming from idea and always try to manipulate all things. I have all call recording also. I Talk with Miss Ashwini as on last call I think they dont want to accept portable request and they wasting portable request timing every time. I gave this portable request msg 4 times but work not done.
Was this information helpful?
No (0)
Yes (0)
Idea Cellular customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We have noted your concern. Please give us some time to get back to you.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

As per your telecon with our customer service associate on 2 June 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16712
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information