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Idea Cellular

[Resolved]  Idea Cellular — Regarding Online Recharge Failure: Transaction ID: MCMP[protected]

Address:Hyderabad, Andhra Pradesh

Dear Sir, This is A.Naresh Kumar, i have done online recharge Rs. 110/- on 25th of September, i dint got the balance in my my mobile, I have raised the complaint through online, but till now i didn't received any feed back. May i now the status of the complaint please. Circle : Andhra Pradesh Mobile Number : [protected] Transaction ID: MCMP[protected] Thanks & Regards Naressh
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Aug 14, 2020
Complaint marked as Resolved 
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Comments

Dear Customer,

We regret the inconvenience caused to you. We have your contact details and we have noted your concern. We will get back to you soon.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Dear Customer,

We regret the inconvenience caused to you. We wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Dear Customer,

We wish to inform you that your complaint for unable recharge has been resolved. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
Reply
Hi,

Today I recharged 150 rupees online but I have not get any balance in my mobaile.can you update when i will get the balance.


Regards,
Himansu

Reply
Transection ID IS S7111731

Payment ID IS PBBR[protected]/IDEA

Paid amount inr 179 through netbanking and rest 20 by idea coupon .

Still idea number not recharged.
Reply

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