Comments
Dear Customer,
As per your telecon with our customer service associate on 8th July 2015, we wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 8th July 2015, we wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,
As per your telecon with our customer service associate on 8th July 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 8th July 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
Hi,
I received the bill in 1July with below Feature charges added.
I received the bill on 1july with feature charges as below.
1) 2G_Gprs_3GBULTLD_Acc_255 01-Jun[protected]Jun[protected].00
2) Mobile Web [protected]@250_3G 29-Jun[protected]Jun[protected] .00
[protected]
505.00
[protected]--
for the 1 No. I already raised the complaint last month and idea deducted the amount of 205.after that I disconnect the connection with immediate effect . but in next
month the 255 Rs charges added in my bill which I already closed in the previous month.
For the 2 No. I activated 3G Plan through u site on 29June at 3.00Pm . received the message your query will solve in 2 business day. After that I check my internet is
not activated .I raised the complaint telephonically and also write a mail but no respone is there. again I mail the same on 30 th June also. received the mail that we
have forward you request. On 1 of July I check the bill on the idea site which show the features charges as per the line 2
again I am not using the 3G network connection on 29 & 30 June is same is intimate telephonically and through written mail also. But same charge is added in my Bill .
So I requested you please look into the same and deducted my charges of 505 Rs. so that I can pay rest of the bill.
Regards
Anupma Khokhar
[protected], [protected]
I received the bill in 1July with below Feature charges added.
I received the bill on 1july with feature charges as below.
1) 2G_Gprs_3GBULTLD_Acc_255 01-Jun[protected]Jun[protected].00
2) Mobile Web [protected]@250_3G 29-Jun[protected]Jun[protected] .00
[protected]
505.00
[protected]--
for the 1 No. I already raised the complaint last month and idea deducted the amount of 205.after that I disconnect the connection with immediate effect . but in next
month the 255 Rs charges added in my bill which I already closed in the previous month.
For the 2 No. I activated 3G Plan through u site on 29June at 3.00Pm . received the message your query will solve in 2 business day. After that I check my internet is
not activated .I raised the complaint telephonically and also write a mail but no respone is there. again I mail the same on 30 th June also. received the mail that we
have forward you request. On 1 of July I check the bill on the idea site which show the features charges as per the line 2
again I am not using the 3G network connection on 29 & 30 June is same is intimate telephonically and through written mail also. But same charge is added in my Bill .
So I requested you please look into the same and deducted my charges of 505 Rs. so that I can pay rest of the bill.
Regards
Anupma Khokhar
[protected], [protected]
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We regret the trouble with your Idea mobile bill. Please allow us some time to check and revert with an update. You can also call 198 from your Idea mobile for further assistance.
Thanks & Regards,
Customer Care, Idea Cellular