Idea Cellular — Reject National MNP thrice

Address:Mumbai City, Maharashtra

I am facing similar problem while trying to move from Idea Maharashtra to Airtel Karnataka, I wonder how could UPC code on the form could be wrong thrice. I have been Idea customer since 2004 using various different numbers (3 years in Bhopal, 4 years in Hyderabad and another 4 years in Pune) and now I want to continue my Pune number at Bangalore and I am astounded on how they could disrespect my decision to now move out to some other provider by rejecting my MNP request twice for same reason of incorrect code. I have filled the form myself and I doubt if data entry operators would make this mistake. Cell number [protected], Last UPC IZ621986, dated 11th September 2015. I have also seen Idea doing similar antics with other customers. Could it be that they are trying to use the loop hole in TRAI guidelines to delay their customers to move out from their network.
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Idea Cellular customer support has been notified about the posted complaint.
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Dear Customer,

We regret the inconvenience caused. Please reply with your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular
my number is [protected]. I wonder if you even read my complaint as the complaint bears my number.
Dear Customer,

As per your telecon with our customer service associate on 26th Sept 2015, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

As per your telecon with our customer service associate on 28th Sept 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
I request you to please be honest in commenting here.

There was no telephone call with me. Do you know why? because I was out network.. unreachable in middle of city.. (so Idea also knows what am I suffering from)

So your service associate called my wife and told her that Idea did not receive any Porting request.. Now sir, please explain to me What kind of lie is that..

Anyways my wife asked the associate that if no request was received by Idea then how come we received the message stating that request was rejected by Donor... After that phone was disconnected.

We did not receive any more calls after that.

Do you call this addressing the problem?

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