[Resolved] Idea Cellular — Renewal of missed call alert without confirmation and deducted amount from main balance. | |||||
On 7 th Dec 2016, 75 rs /- (Rupees seventy five ) has been deducted from my main account balance by activating missed cal alert benefits without my concern.i have already sent the stop message on 155223 and still the amount has been deducted. This is really ridiculous and BS. Rather I ll say it's a fraud. The common man will never read no of msgs from the idea company that doesn't mean they will renew any benefits without their approval. I want to refund the same amount to my main account balance orherwise I ll drag you to the consumer court. Was this information helpful? | |||||
Jan 11, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Dec 09, 2016 Idea Cellular Customer Care's response Hi Sharad, We deeply regret the inconvenience caused. Please reply with your Idea mobile number and alternate contact number and we will be glad to assist you. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile. Regards, Esther | |||||
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