[Resolved] Idea Cellular — Resolve existing compliant (complaint URL in the details section) | |||
Hello, I already have raised complaint, which can be accessed at below URL: https://www.consumercomplaints.in/idea-cellular-idea-cellular-sends-spam-sms-and...⇄ You, Idea cellular, have been very much ignorant about this complaint and are not giving a single damn. Please resolve this complaint ASAP before I post THIS TO SOCIAL MEDIA and ask help from fellow customers to make this concern visible to your social media monitoring team and your senior management. Was this information helpful? | |||
Apr 11, 2016 Complaint marked as Resolved After putting a complaint to the Telecom Minister of India, the business head of Idea India, Mr. Sanjay Bhatnagar, finally Idea Cellular has resolved the complaint.
I won't say thank because I had to go through a lot of pain and agony and had to express my plea to lot of people. Idea Cellular customer support has been notified about the posted complaint. | |||
 9 Comments | |||
Comments
Dear Customer,
We regret the inconvenience caused to you. In order to investigate the issue, kindly provide us your Idea mobile number and alternate contact number reply with. You can also visit our website, www.ideacellular.com or contact 198 from your Idea mobile.
Thanks & Regards,
Customer Care, Idea Cellular
We regret the inconvenience caused to you. In order to investigate the issue, kindly provide us your Idea mobile number and alternate contact number reply with. You can also visit our website, www.ideacellular.com or contact 198 from your Idea mobile.
Thanks & Regards,
Customer Care, Idea Cellular
Dear Idea cellular,
My contact no is: [protected].
And please quit your dumbness and be a little smart. The URL for original thread has been mentioned where all the details are already mentioned.
My contact no is: [protected].
And please quit your dumbness and be a little smart. The URL for original thread has been mentioned where all the details are already mentioned.
Dear Idea Cellular,
Also it would be great if you take some action against your own crimes, instead of posing yourself a perfect telecom operator on social media. This is certainly not a good IDEA sir ji, but mere stupidest one.
Also it would be great if you take some action against your own crimes, instead of posing yourself a perfect telecom operator on social media. This is certainly not a good IDEA sir ji, but mere stupidest one.
Dear Customer,
As per your telecon with our customer service associate on 19th March 2016, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular.
As per your telecon with our customer service associate on 19th March 2016, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular.
Dear Idea cellular,
First of all, your customer service associate looked quite pissed off during the discussion, maybe because he/she had to work because I raised a complaint.
As usual, you guys talk about follow ups and resolution, but all that comes out as a result is real [censored].
Lets hope you resolve this issue this time and close this matter for once and for all, unless you have a sense of self ego to keep this issue going until I file a consumer case and ask for a good compensation.
First of all, your customer service associate looked quite pissed off during the discussion, maybe because he/she had to work because I raised a complaint.
As usual, you guys talk about follow ups and resolution, but all that comes out as a result is real [censored].
Lets hope you resolve this issue this time and close this matter for once and for all, unless you have a sense of self ego to keep this issue going until I file a consumer case and ask for a good compensation.
Hello Idea Cellular,
I have replied Sanjay Bhatnagar (sanjay.[protected]@idea.adityabirla.com) with my mobile number, as a response to the email chain with TRAI.
Regards,
Pankaj D.
I have replied Sanjay Bhatnagar (sanjay.[protected]@idea.adityabirla.com) with my mobile number, as a response to the email chain with TRAI.
Regards,
Pankaj D.
Dear Customer,
As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
After putting a complaint to the Telecom Minister of India, the business head of Idea India, Mr. Sanjay Bhatnagar, finally Idea Cellular has resolved the complaint.
I won't say thank because I had to go through a lot of pain and agony and had to express my plea to lot of people.
I won't say thank because I had to go through a lot of pain and agony and had to express my plea to lot of people.
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If the Ministry is unable to solve the complaint, the unfortunately I will have to say goodbye to Idea cellular. Already from the behaviour from Idea executives, it is clear that Idea is a very rich company and so they don't care if customer switches to another telecom operator.