[Resolved] Idea Cellular — Security Deposit Converted to Activation Charges By IDEA Care Centre | |||||
Sir, I Rahul R Gupta bearing mobile no [protected] (account no[protected] has convert my plan from Rs 249 to Easy share2.0 for monthly rental Rs900 Plan on 24/12/2014 adding three no i.e [protected], [protected], [protected]. Again new number [protected] was added on 18/07/2015 through your idea care the details of which is as follows:- Sachin Enterprises U/A ¾, Shop No 3, Ajmera Colony, Pimpri, Pune:- 411018. Ph:-[protected], Email id :- [protected]@gmail.com For above all added number security deposit Rs 250/- per number was taken by Sachin Enterprises As above all number was already prepaid there was no as activation charges to change the plan to easy 900 for above prepaid number . But to my surprise the above deposit of Rs 250 x 4 = RS 1000/- is not been reflecting as security deposit to the company and also not refunded to us either by Sachin enterprises or is been adjusted in our Bill till today . So please adjust the security deposit of Rs 1000/- in our present bill as soon as possible. Do the needful at earliest . Note: 1) Attach the scan copy of security deposit issued by Sachin Enterprise 2) Please inform the resolution telephonically 3) Without any answering the complaint is been closed by idea concern department. With Regards, Rahul R Gupta Was this information helpful? | |||||
Aug 9, 2021 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. | |||||
3 Comments | |||||
Comments
Dear Customer,
As per your telecon with our customer service associate on 6th Oct 2015, we wish to inform you that the matter is currently being followed up and our concern team will revert to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 6th Oct 2015, we wish to inform you that the matter is currently being followed up and our concern team will revert to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,
As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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We understand your concern and regret the inconvenience. We have your contact details. We will get back to you soon.
Thanks & Regards,
Customer Care, Idea Cellular