[Resolved]  Idea Cellular — Sim activation (prepaid)

Address:	Hyderabad, Andhra Pradesh, nivedita1988
Website:	www.consumer complaints

I am the customer of several years with your company with mobile no.[protected](Prepaid).My instrument was stolen/lost on 01.05.2016.On the same day i informed the same to your customer care centre located at near red tank,
Vanasthalipuram, hyderabad and the said sim was blocked.On 02.05.2016 i visited personally and requested them to reactivate the same number on my new instrument.To my surprise, they told that said number registerd under different name and address that was done inadvertently, though, i submitted relavant documents at that time.Without verifying bonafides, they gave some vague reply that mistake may be rectified in my name under postpaid plan which is not suitable to my needs.It shows their irresponsible in entering customer particulars in your records and finally they want to shoot problems and inconvience and forcibly marketing products to customers without our choice.

I request you to look into this problem and rectify the error commited by your staff and activate the same under prepaid as per old plan, otherwise i would like to ported out.
K.Trinadh
( alternate number to contact. [protected])