[Resolved]  Idea Cellular — Sim Not activated even after 12 Hours

Address:

Hyderabad, Andhra Pradesh

I took a new sim and called 59059. I was informed that my sim will be activated within one hour. But it was not activated even after 2hours. I called customer care and asked for clarification. They said that it might take some more time and asked to check at 10AM next day. I checked at 10AM next day but still the sim is inactive. Again called Customer care who informed that the status is 'Active Pending' and it will take some more time. I asked to confirm me about how long will it take but they refused to say. They are not even informing about what exactly was the issue. Again at 1:30 afternoon i called Customer care but heard the same kind of reply. This time a person called "D. Kishore" asked me to wait another 2-3hours. Upon asking again to confirm exactly he asked me to wait till evening. It is almost 12hours and still the sim is inactive. Customer care persons are not at all cooperative. They are not informing about what was the issue. They simply said due to some reasons the activation is not done and not sure when it will be rectified. I am really frustated with Idea's worst service. Idea really sucks. I regret my decision of swiching from Airtel to Idea. God know when this idiotic sim will be activated. :( :( Mobile no - [protected]; First call to 59059 done on 09-Jul-2015.