[Resolved]  Idea Cellular — sim stopped functioning, duplicate sim call barred

Address:

Ambala, Haryana

i am a disappointed customer of idea since apr 2014. for the
first one month i thought idea lived upto to its promises as shown in the tv
commercials. then on 26 jun the sim stopped functioning all of a sudden that
too when i was on roaming. it showed "no sim". i waited one whole
month to return to haryana and after submitting necessary documents was issued
a duplicate sim on 23 jul. now after a week my calls were barred because my
documents have not reached idea. the idea point at ambala cantt "melcotel
communication" has proof that the documents have gone. they say they are
helpless. idea customer care says they are helpless without the document not
reaching. i am the one who is suffering. i wont submit a single document again
after having done that twice. i am thinking of disassociating with idea once
and for all, for that will spare me a lot of worries. Please reactivate my sim
. I have already lost a lot of money during the one month when my sim went off.
My data recharge expired before I could use it. I cant do internet banking
because I am a idea customer. Pls look inti the matter and and live upto what u
profess. Don’t make ur
customers ‘ULLU’. Do activate my sim immediately