Idea Cellular — Sim upgradation

Address:

Hisar, Haryana, 125121

4G SIM was issued to me and it was tried to activate yesterday by me but it was not activated then i contacted customer care (198) they told me to contact local Idea care from where SIM was issued. Today in morning around 10:30 I visited Idea care located at Red Square Market, Hisar (Haryana) but they informed me that as system is not working they could not attend the problem and they suggested that your problem could be solved at another idea care located at Opposite of Bus Stand Hisar (Haryana) then i went to that idea care but they didn't attend the problem and said to visit Idea care from where SIM was issued. Due to which I faced lot of difficulties then i contacted customer care (198) they told me to contact regional Idea person then i contacted authorized Idea person Mr. Ashok (Mob. no : [protected]) he also told me to contact local Idea care from where SIM was issued.

As I am Govt. Employee and residing at RGTPP Colony, Khedar, Hisar (Haryana) which is about 25 km away from Hisar Idea care and it is not possible for me to visit Hisar idea care frequently.

Now I am not able to access any Idea services at my number it is affecting my services also. Therefore, you are requested to attend this matter urgently and solve it on priority basis so that I can avoid unnecessary harassment in this matter.

For any query you can contact me on number [protected].