Idea Cellular — Simcard registration fail or screen lock

Address:Ahmedabad, Gujarat

I Was A Vodafone Customer Before And It Was Some Network Problem For That Reason I Thought Idea Is The Best Network Provider And For That Reason I Just Converted My Vodafone Simcard Into IDEA. Since Few Month Some Problems Started. Like Mobile Pin Lock Automatically Then Screen Lock. Mobile Restarted Automatically And Showing Message Like "RESTART YOUR DEVICE WITH APPROPRIATE SIMCARD". Then Registration Falied. It Damaged My Device Totally. If I Tried To Attach Sim Into Another Device Then Started Same Problem And Totally Destroyed Device. I Lost More Than 10 To 15 Cellphones . I Tried To Contact Customer-Care Help, Called Customer Care Executives Many Times Discussed All The Problems From Which I Was Suffering From Few Months Which Is Totally Disturbing My Mind And Business Also. I Lost Many Business Deals Just Because My Permanent Number Is Switched Off Just Because Of Carelessness Of IDEA CUSTOMER CAREDEPARTMENT. They People Ignore My Conversion Most Of Time & Suggest Me Only Change The Simcard([protected]). Then I Changed Sim Card 3 To 4 Time And Spent 25 Rs. Every Time For Simcard Till The Problem Was As It Is. It Was Not The Proper Solution. They People Does Not Replied Properly. There Is No Meaning Of Customer Care Where The Employees Don’t Even Know The Value Of Time. There Is No Accuracy In Services Provided By You. Who Is The Responsible For Those Business Deals Which I Lost Because Of Communication Error Just Because Of Idea Service Providers Are Unable To Resolve My Simcard Problem. Now I Can't Take More Stress Mentally. I Want Proper Solution Without Wastage Of Time And Money. Its Request Resolve My Problem As Soon As Possible. Kindly Note This "I Dont Have Useless Time To Make Reminders Or Make Complains. Now Time To Take Proper Actions Either Resolve Or I Will Go Through Consumer Court. I am hardly disappointed from IDEA for this kind a customer support service.
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Idea Cellular customer support has been notified about the posted complaint.
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Company have to resolve it.
Dear Customer,

We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

As per your telecon with our customer service associate on 27th May 2015, we wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

As per your telecon with our customer service associate on 28th May 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

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