Idea Cellular — SMS-MT Charged issue

Address:

Pune, Maharashtra

hello sir . Hi, I am the Idea Post Paid customer bill plan 299 rental cug . I was happy about this service. But now i am really very disappointed. because of the discrepancies in the postpaid bill for the period 08/06/2015 to 08/07-2015. I am charged unnecessary for the SMS- MT charges. This month i got charge of Rs.275. I have no intension to send such messages which would costing me Rs.275 I called the customer care regarding the same. Even your executives dont have any idea regarding those charges. I havent sent any sms from my side and I Havent done any activations from my side. Hence i am expecting the necessary amount or waver has to be given or reverse in my bill as will paid remaining amount . My mobile number is [protected] I called up customer care many times with no joy. Customer service was not at all co-operative. Hence as i have never sent such messages for which i am getting charged. Please look after this issue. Quick reply or action is expected. Hoping for your best support.o i did not PAID 1 months bill because of this reason, now my number is cut off by idea i am a regular user of idea now i lost my number due to this SMS MT reason, I complaint to IDEA office they say that this amount is shows as SMS MT amount I did not use any SMS MT functionality in my phone, now I lost my mobile no [protected], call me [protected]