Idea Cellular — Stealing money from my mobile balance | |||
last month from date 29/05/2015 to 7/06/2015 company have stolen approximately Rs.700/-, what the hell company doing this stupid things. when I am calling for the clarification only call is transferring from one person to another and my money is deducting from my balance.why Idea have such a worse service system?? why money is being stolen???.why there is no clarification???? I am shyam padhi Mob no : [protected]- MP [protected]- Delhi Now i am staying in Ujjain. Tried to call Ujjain costumer service center. only once one person receive call and then transfer. same time money was deducting from my balance. this is very bad. please improve your service system and fire your lazy emplyees and do not deduct money when one Idea costumer is calling to IDEA service center for help . Was this information helpful? | |||
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Idea Cellular customer support has been notified about the posted complaint. | |||
 3 Comments | |||
Comments
Dear Customer,
As per your telecon with our customer service associate on 12th June 2015, we wish to affirm that your concern has been acknowledged and complaint for wrong deduction has been initiated by us, under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
As per your telecon with our customer service associate on 12th June 2015, we wish to affirm that your concern has been acknowledged and complaint for wrong deduction has been initiated by us, under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,
We have thoroughly checked your Idea account details and it is found that the charges applied to you are correct as per the roaming plan assigned. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
We have thoroughly checked your Idea account details and it is found that the charges applied to you are correct as per the roaming plan assigned. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.
Thanks & Regards,
Customer Care, Idea Cellular